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Provide Level 2 service desk support for internal users: triage and resolve escalated tickets across desktop hardware, Windows/macOS, printing, networking, VPN, and applications. Install/configure OS and software, perform advanced troubleshooting and root-cause analysis, mentor Level I staff, maintain documentation and inventory, recommend infrastructure improvements, and uphold IT policies and SLAs. On-site in Irvine; occasional travel required; position requires U.S. person status (ITAR).

Ensure manufacturing processes comply with regulatory, customer, and internal requirements. Document and improve processes, support MES implementation and traceability/serialization, assist manufacturing and QA with work orders and supplier audits, and maintain QMS compliance (ISO 9001/AS9100D) and ITAR/EAR adherence.

Lead program execution from contract award through delivery for aerospace and defense manufacturing programs. Serve as primary customer liaison, manage scheduling, costs, risk, contract scope, and cross-functional teams while driving continuous improvement and reporting program metrics.

Lead and execute machining and manufacturing engineering projects across sites, support new program launches and complex machining introductions, perform manufacturability reviews and risk mitigation, drive continuous improvement (cycle time, yield, scrap), support NC programming and process optimization, deploy CNC equipment/automation/probing and digital workflows, and act as technical liaison to facilitate cross-site integration and knowledge transfer.

Lead and develop an account management team while managing strategic customer accounts across aerospace, medical, and industrial markets. Drive revenue growth, expand services within existing accounts, set account strategies, oversee pipeline and proposals, support complex negotiations, and align internal teams to ensure program execution and customer satisfaction.

Process accounts payable transactions across multiple ERPs and Concur, post vendor invoices, complete PO/AP matching, run vendor payments, handle employee expense reports, perform bank reconciliations and daily cash reporting, assist with month-end close, general ledger reconciliations, and sales tax accounting while coordinating with sites to resolve AP/receiving issues.

Support full HR lifecycle at the Glen Burnie facility including talent acquisition, onboarding/offboarding, employee relations, benefits administration, performance management, HRIS data maintenance, compliance, policy updates, training coordination, safety support, and HR process improvement. Serve as primary HR contact and partner with managers to resolve issues and support workforce planning.

Lead plant accounting and financial planning for a polymer additive manufacturing plant. Oversee month-end close, cost and product costing, KPIs, audits, budgeting, and capital analysis. Mentor accounting staff, drive process automation, ensure GAAP compliance, support inventory and tax activities, and partner with operations to improve financial performance.