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Provide administrative and operational support for eBilling: set up clients and matters in Intapp, ensure compliance with billing guidelines, monitor eBilling mailbox, submit platform fees in Chrome River, coordinate with practice assistants and eBilling coordinators, and support team efficiency and access management.

Manage special rate implementation, user provisioning, data entry, and imports/exports for Aderant. Ensure data integrity via audits, provide end-user support, coordinate with IT/finance, and assist with training and vendor issue resolution.