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Provide luxury, relationship-driven trade sales and account management for RH Trade clientele. Qualify and consult with designers, support project development and installations, partner with Residential Trade Leader, coordinate cross-functional teams, meet fiscal goals, and maintain industry relevance. Deliver elevated service, showroom tours, site visits, and expertise in product and basic floor-plan interpretation.

Support contact center operations as a subject-matter expert: mentor associates, analyze and improve procedures, assist leadership with hiring, coaching and performance, resolve complex customer issues, drive product knowledge and elevated service to generate customer delight and revenue.

Lead and mentor contact center associates, support leadership in hiring and coaching, analyze and improve standard operating procedures, resolve complex customer issues, drive revenue and customer delight through product knowledge and elevated service.

Lead RH Londons interior design practice, deliver luxury residential projects from concept through installation, build and mentor elite design teams, manage client relationships and large-scale architectural design programs, and drive brand growth and financial targets.

Lead creative direction for medium-sized or components of large interior design projects, collaborate with sales, sourcing and operations, manage multiple projects from discovery to final deliverables, elevate processes and mentor team designers, and occasionally travel domestically and internationally.

Provide luxury residential interior design services from concept through installation. Create presentations, manage small-to-medium projects, guide clients, coordinate site visits/deliveries, champion brand growth, and engage the local luxury market while supporting firm financial goals.

Provide high-end, relationship-driven sales and project support for RH Trade clients. Grow trade business through consultations, gallery tours, site visits, project coordination, cross-functional communication, and achieving fiscal goals while delivering a luxury experience.

Lead seasonal product concepting and assortment strategy across hard and soft goods. Manage a small design and product development team from concept through production, collaborate with cross-functional partners and vendors, review samples and quality, track sample budgets, and ensure designs align with brand and business goals.

Deliver exceptional, luxury customer service by identifying customer needs, removing obstacles, and partnering with internal teams. Build brand loyalty, educate customers on RH interior design services, manage priorities, and use company systems to drive results while working a flexible schedule including evenings, weekends and holidays.

Develop, validate, and maintain CNC programs, machine setups, fixtures, and tooling for wood operations. Lead continuous improvement to boost quality and productivity, coordinate design-to-production handoffs, document setups and tooling, troubleshoot CNC and operator issues, and implement stable, repeatable machining solutions.