Own Salesforce administration, configuration, security, integrations, reporting, dashboards, data governance, and solution delivery. Provide technical leadership across business systems and IT operations, including helpdesk support, onboarding and offboarding, access management, hardware, software, and connectivity troubleshooting. Gather requirements, design scalable solutions, support digital experiences, and deputize for the Head of Technology while helping deliver the technology roadmap.

Lead and scale LDN's Public Sector commercial function focused on NHS and Local Government. Own GTM strategy, drive rapid customer acquisition and expansion, hit revenue targets, lead strategic deals, coach and grow the public sector team, influence procurement routes, and collaborate cross-functionally to maximise long-term customer value and team performance.