Leads complex SEND mediation, disagreement resolution, and Tribunal appeal cases for the Local Authority. Responsibilities include preparing legal submissions, representing the council at hearings, advising partners, managing statutory complaints and information requests, analysing performance trends, supporting quality assurance, and driving service improvements. The role requires detailed knowledge of SEND legislation, Tribunal procedures, case law, statutory deadlines, negotiation, risk assessment, and multi-agency collaboration.

Lead and deliver Trading Standards enforcement across consumer protection, product safety and complex investigations. Manage varied caseloads, collaborate with local/regional/national partners, mentor junior staff, and support service priorities including inspections, compliance activity and regulatory enforcement to protect consumers and ensure legal compliance.