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Coordinate air import shipments from arrival through final delivery, process and review import documentation, enter shipment data in CargoWise, track customs clearance and delivery milestones, liaise with carriers/brokers/warehouses, ensure U.S. import compliance, validate duties/fees for billing, resolve documentation or clearance issues, respond to customer inquiries, and maintain accurate shipment records.

Provide front-line customer service and administrative support for shipment processing, tracking, documentation, scheduling, and billing at a multimodal transportation terminal. Act as primary contact for customers, carriers, drivers, and internal teams; handle data entry, shipping documents, AR/AP tasks, and escalate routine issues to operations leadership.

Provide front-line customer service and administrative support for multimodal shipments: schedule pickups/deliveries, track/trace shipments, prepare and manage shipping documents, support billing/AR/AP tasks, maintain records, and coordinate with carriers, drivers, customers, and operations to ensure timely freight movement.

Provide front-line customer service and administrative support for shipment processing, tracking, scheduling, documentation, and basic financial tasks. Serve as primary contact for customers, carriers, drivers, and internal teams to ensure timely freight movement, accurate records, billing support, and site assistance.

Drive revenue through indirect channel partners by recruiting, onboarding, enabling, and managing agents, brokers, and strategic alliances. Support partner-led sales with solution development, pricing, proposals, and presentations; manage pipeline, forecasting, and partner performance in CRM; collaborate cross-functionally and represent the company at partner events while resolving escalations and developing joint business plans.

Provide front-line customer service and administrative support for shipment processing and documentation. Track and trace shipments, schedule pickups/deliveries, prepare shipping documents, assist with billing/AR/AP, maintain records, communicate with carriers/customers, support terminal activities, and escalate routine issues to operations leadership.

Provide front-line customer service and administrative support for shipment processing and documentation across multimodal logistics sites. Track and trace shipments, coordinate scheduling, prepare shipping documents, assist with freight acceptance, and support basic AR/AP and billing tasks while communicating with customers, carriers, drivers, and internal teams to ensure timely freight movement.

Lead regional safety efforts by ensuring FMCSA, DOT, OSHA compliance; develop and deliver safety programs and training; conduct inspections, audits, and accident investigations; analyze metrics and support terminal leadership to reduce risk and improve safety culture. Travel throughout the region and support operational needs.

Handle inbound customer calls and emails about shipments, track and audit outbound freight, maintain logs and documentation (AS400), perform data entry and administrative tasks, prepare select export/in-bond paperwork, and ensure operational procedures and timely customer communication.

Serve as strategic HR Business Partner to operational leaders, advising on workforce planning, org design, performance management, employee relations, talent and development, HRIS analytics, and compliance. Coordinate across HR COEs, deliver training, lead investigations, coach managers, and may lead a dispersed HR team. Requires full-time onsite presence and travel to support multi-site operations.