Coordinates executive priorities, calendars, meetings, communications, client and VIP visits, contracts, documentation, and departmental operational projects. Prepares reports and meeting materials, tracks action items and deadlines, maintains confidential records, supports process improvements, develops SOPs, and manages office resources, shipping, receiving, and administrative workflows. The role serves as an operational hub in a fast-paced hospitality environment, requiring professionalism, discretion, organization, responsiveness, and effective communication with clients, vendors, executives, and internal teams.

Provide end-user technical support for hardware and software, maintain and troubleshoot computer systems, install and configure equipment, develop user training, document incidents and remedial actions, and coordinate major repairs with vendors.

Manage month-end close activities, prepare journal entries and reconciliations, assist in financial statement and audit preparation, maintain payables, fixed assets, payroll and 1099s, and prepare sales and use tax returns for smaller entities.