Builds relationships with healthcare providers, referral sources, patients, and families to promote hospice, home health, palliative care, and PACE services. Supports referrals and admissions, explains care options, coordinates transitions, participates in community outreach and educational events, and tracks referral activity. Requires healthcare knowledge, strong communication, local travel, organizational skills, confidentiality, and HIPAA compliance.

Coordinate onboarding from offer acceptance through orientation, manage new hire paperwork, employee records, benefits administration, and compliance. Support recruitment, policy implementation, employee relations, training, and performance management to foster positive employee experience and engagement.

Maintain accurate financial records by preparing monthly journal entries, reconciling general ledger accounts, analyzing revenue and expenses, investigating variances, reconciling Medicare/Medicaid/private-pay payments, assisting with claim processing, supporting financial reporting and projects, and collaborating with staff to improve accounting processes and compliance.