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Handle high-volume inbound/outbound collections calls, negotiate payments and settlements, update account records, process secure payments, investigate discrepancies, and ensure FDCPA and client compliance while supporting team projects.

Manage high-volume inbound/outbound collection calls, negotiate payment arrangements, update account records, process secure payments, investigate account discrepancies, and ensure compliance with federal and state debt collection laws (e.g., FDCPA).

Handle high-volume inbound/outbound calls to recover past-due accounts, negotiate payments and settlements, update account records, process secure payments, resolve discrepancies, and ensure compliance with federal/state debt collection laws and client policies.

Manage inbound/outbound collection calls, negotiate payment arrangements, update account records, process secure payments, investigate discrepancies, and ensure compliance with federal and state debt collection laws (e.g., FDCPA). Maintain professionalism with consumers, attorneys, and third parties while meeting productivity and compliance performance metrics.

Prepare and organize legal documents, assist with discovery and e-filing, compile exhibits, track deadlines, conduct basic legal research, and provide administrative and procedural support to attorneys in a high-volume collections practice.

Monitor and review replevin files for compliance with client and firm standards; prepare and process legal documents (affidavits, lawsuits, motions); track deadlines; communicate with clients; recommend pre- and post-judgment actions; maintain accurate case records and support attorneys to ensure efficient litigation progress.

Represent the firm in court at least three days per week, review new claims and pleadings for compliance, manage contested litigation, draft and argue motions, handle discovery and communications with opposing counsel, and oversee trials and arbitrations.

Serve as primary client liaison for escalated legal matters: manage communications, coordinate with legal/compliance/operations, review and route legal documents, track case status, maintain audit trails, draft client communications, and ensure compliant, timely resolution across jurisdictions.

Represent the firm in court multiple days per week, review and approve pleadings and claims for compliance, manage contested litigation, draft and argue motions, handle discovery and communications with opposing counsel, and maintain case records and firm/client policy adherence.

Monitor and review replevin files for compliance with client and firm standards; serve as client liaison; prepare and file pleadings, affidavits, and Replevin lawsuits; enter court orders and track deadlines; process client correspondence and case documents; make pre- and post-judgment recommendations with SLAs; support attorneys and ensure file accuracy and timely case progression.