Manage customer accounts throughout payment and ownership agreements. Build customer relationships, negotiate solutions for delinquent accounts, conduct outreach, process payments, document interactions, protect company assets, and perform occasional community or retrieval visits. The role requires persuasive communication, empathy, problem-solving, resilience, and proficiency with CRM and POS systems.

Manages active customer accounts, negotiates payment and agreement solutions, conducts outreach, processes payments, maintains accurate records, and supports asset retrieval when needed. Builds customer relationships through personalized communication, field visits, and problem-solving while identifying opportunities for new agreements. Requires strong communication, persuasion, empathy, resilience, CRM and POS proficiency, and a valid driver’s license.