Manage active customer accounts, build relationships, negotiate solutions for delinquent agreements, process payments, document interactions, and conduct outreach and field visits. The role includes customer retention, asset retrieval, re-engagement of lost customers, identifying opportunities for new agreements, and using CRM and POS systems. Strong communication, empathy, persuasion, problem-solving, and resilience are essential.

Manage customer accounts throughout payment and ownership agreements. Build customer relationships, negotiate solutions for delinquent accounts, conduct outreach, process payments, document interactions, protect company assets, and perform occasional community or retrieval visits. The role requires persuasive communication, empathy, problem-solving, resilience, and proficiency with CRM and POS systems.