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Manage and oversee client immigration cases for Canadian visas and PR: prepare and review application files, coordinate with IRCC and RCIC, obtain signatures and retainer agreements, ensure timely document submission, interview clients, prepare fee quotes, and maintain client records while staying current with immigration legislation.

Drive sales and business development for an immigration consulting firm: generate and follow up leads across channels, manage and optimize the CRM pipeline, coordinate with internal teams, conduct market research, build networks, and create marketing content to convert prospects into clients.

Manage end-to-end Canadian immigration cases: interview clients, prepare and check legal documents, coordinate with IRCC, prepare retainer agreements and fee quotes, and ensure timely submission while staying current with legislation.

Act as authorized representative for clients, lead consultations, prepare and submit IRCC applications, supervise case management team, ensure IRPA/IRPR compliance, commission affidavits, liaise with government bodies, and optimize workflows to meet deadlines and quality standards.

Provide front-line client support for an immigration consulting firm: answer calls, resolve client queries, follow up for information, return missed calls, send emails, and support team members to ensure effective service delivery.

Manage end-to-end immigration applications (Express Entry, PNP, family, study/work permits, LMIA). Audit client documents, ensure IRPA compliance, meet deadlines, conduct client intakes, liaise with IRCC, draft retainer agreements, prepare invoices, and support process improvements to maintain audit-ready records and strong client communications.