Handle inbound/outbound calls and emails to schedule vehicle service appointments, update customer databases, use CRM/DMS, respond to inquiries, support team processes, and assist customers with vehicle selection and service issues.

Sell pre-owned vehicles via consultative selling, vehicle demonstrations, paperwork processing, CRM/DMS follow-up, and relationship-building. Meet sales objectives, report to Sales Manager, continuously learn product details, and maintain professional appearance and driving eligibility.