Win and manage client relationships, source and vet candidates, book shifts and coordinate placements, and drive business development to meet targets. Maintain client communications, convert vetted candidates to starts, and support agency growth through proactive sales and candidate management.

Manage candidate recruitment and vetting for healthcare placements: interview, ensure DBS and training compliance, chase references, book training/DBS, maintain compliance records, manage social media, edit CVs, and organise office calendar.

Manage office operations and a small recruitment team, handle business development and client meetings, answer calls and correspondence, oversee customer service and complaints, conduct disciplinary meetings, maintain staff morale, improve processes, and ensure timely, high-quality service delivery. Includes weekend on-call rota.