Design, implement, and maintain reliable, scalable cloud infrastructure and services. Automate operations with infrastructure-as-code and configuration-management tools, support CI/CD deployments, and establish reliability metrics using monitoring and observability platforms. Lead capacity planning, incident management, root-cause analysis, and post-mortems while driving continuous improvements across development and operations teams.

Lead the Customer Master Data product end-to-end across Austria and CEE: set vision and roadmap, manage budget and team, prioritize business and technical requirements, ensure operational stability of customer data systems, liaise with stakeholders and external partners, and drive cross-team collaboration and continuous improvement.