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Provide advanced SAP Basis technical expertise and operational support across on-premise and cloud SAP environments. Perform installations, patching, upgrades, system copies, monitoring, performance tuning, transports, job management, DR testing, and vendor coordination. Troubleshoot complex issues, support audits, mentor junior staff, and participate in on-call rotations to maintain system availability and reliability.

Support Sales Excellence by building automated solutions, data pipelines, and standardized workflows. Develop PowerBI dashboards and advanced Excel models, maintain master data, ensure data accuracy, document processes, and provide training/support for sales operations tools.

Lead SAP functional analysis for order-to-cash processes: gather requirements, translate to designs and test cases, support full lifecycle implementations, troubleshoot and ensure integration across IT teams.

Support customer account management and sales operations through order tracking, issue resolution, forecasting, pricing analysis, and performance tracking. Lead or contribute to cross-functional projects, document processes, collaborate with marketing/finance/supply chain, and engage in structured learning and mentorship to develop into account management or commercial leadership roles.

Lead functional analysis and full lifecycle support for SAP within commercial and order-to-cash. Gather and translate business requirements, produce documentation and designs, define test conditions, participate in quality reviews, troubleshoot and support existing solutions, and collaborate with IT teams for integrations and cross-functional development.

Lead SAP functional analysis for order-to-cash and commercial processes: gather requirements, translate to design and test cases, support full lifecycle implementations, troubleshoot solutions, and collaborate with IT teams for integrations.

Lead functional analysis and life-cycle support for SAP order-to-cash processes. Gather requirements from stakeholders, translate to designs and test cases, troubleshoot and support production, and coordinate integrations with IT teams to deliver fit-for-purpose SAP SD solutions.

Serve as the primary IT liaison for SAP Order-to-Cash processes: gather and translate business requirements, produce functional/technical documentation, support full lifecycle SAP implementations, define test conditions, perform troubleshooting and testing, and collaborate with IT teams for integration and cross-functional solutions.

Lead functional SAP solution work for Order-to-Cash: gather business requirements, translate to designs and test cases, support full lifecycle implementations, troubleshoot production, document solutions, and collaborate with IT for integrations.

Serve as primary IT liaison to define SAP functional requirements for commercial and order-to-cash processes. Provide full lifecycle support, create documentation and designs, translate requirements into test cases, troubleshoot and maintain solutions, and collaborate with IT for integrations and cross-functional delivery using SAP technologies.