Leads academic operations, assessment, accreditation, scheduling, registrar functions, curriculum management, academic policies, program review, and institutional learning outcomes. Oversees Brightspace, Banner, Ad Astra, the Prison Education Program, catalog updates, articulation pathways, credit for prior learning, and SUNY/NYSED program approvals. Supervises academic staff and collaborates with faculty, deans, institutional research, curriculum committees, and accreditation bodies to improve academic quality and student learning.

Provides operational leadership for faculty development, instructional quality, online learning, academic support, advising, faculty onboarding, tenure and promotion, academic integrity, appeals, and student concerns. Supervises advising and teaching-and-learning staff, aligns professional development with institutional goals, supports inclusive and evidence-based teaching, oversees Brightspace standards and training, and contributes to academic planning and institutional committees.

Provide on-site academic and holistic support to incarcerated students, manage enrollment and matriculation, serve as primary academic advisor and liaison with partner facilities, coordinate course scheduling and documentation, plan program events, support enrollment management and grant activities, and use campus systems (Banner, DegreeWorks, OnBase) to manage data and administration.