Top Tech Jobs & Startup Jobs

Provide timely, empathetic customer support for Aven credit card users via ZenDesk and Amazon Connect. Resolve account issues (payments, statements, bugs), de-escalate escalations, document incidents and feedback, and operate as part of a 24/7 support team working US Pacific hours.

Prepare and reconcile daily/weekly/monthly capital markets reports, funds flows, payment waterfalls, and covenant tracking. Troubleshoot data discrepancies, ensure reporting quality for investors and warehouse lines, support accounting on capital-markets activities, and collaborate with engineers to automate capital-markets reports and processes.