Top Tech Jobs & Startup Jobs

Make high-volume outbound calls to loan officers to generate interest, qualify prospects, and schedule meetings for recruiters. Follow outreach scripts, log activity in the CRM, meet weekly activity targets, and collaborate with the recruiting team to optimize outreach.

Manage and improve daily operations and workflows, coordinate cross-functional teams, track KPIs, handle logistics, and maintain data integrity. Use SQL to query and analyze back-end data, generate reports and dashboards, troubleshoot data issues, and support technical teams. Provide administrative support and maintain procedural documentation.

Manage end-to-end account servicing tasks for CH portfolios including account closures, payoff quotes, manual payments, reconveyance requests, and insurance (flood and HOI) renewals. Coordinate with lenders, title and insurance agencies, clear compliance blockers (OFAC), handle escalations, and oversee Level 1 customer support while ensuring audit and regulatory compliance.

Provide timely, empathetic customer support for a Bitcoin-backed credit card: handle inquiries, guide applicants through Bitcoin deposit/vaulting, monitor LTV and margin call communications, document issues, and track experiences using CRM/dashboards.

Partner with the COO to drive execution of high-priority initiatives, improve internal operations, coordinate HR and finance processes, implement AI and automation, strengthen training, and ensure cross-functional alignment and accountability across the company.

Handle customer queries via Zendesk, review loan applications and documentation for fraud using fraud platforms, log issues, collaborate cross-functionally, improve procedures, and track customer experience across channels.

Provide timely, empathetic customer support for Aven credit card users via ZenDesk and Amazon Connect. Resolve account issues (payments, statements, bugs), de-escalate escalations, document incidents and feedback, and operate as part of a 24/7 support team working US Pacific hours.

Design, build, and maintain production-grade agentic automations using n8n and Google Gemini. Integrate with CRMs and banking APIs, implement robust error handling and security, use LLMs for document extraction and analysis, and continuously optimize financial workflows to reduce manual effort.

Provide live, concierge-style support to mortgage and HELOC customers via phone and chat, guide them through products and next steps, document interactions, escalate issues, perform outbound lead calls, and share product/operations feedback to improve processes.

Provide empathetic, timely support for credit card applicants and account holders via Zendesk and Amazon Connect. Resolve payments, statements, bugs, and escalations; document issues and customer feedback; collaborate with team members as part of a 24/7 support operation working US Pacific hours.