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Supports daily human resources operations, including HRMS data maintenance, personnel action processing, onboarding and termination administration, policy interpretation, employment-law compliance, relocation reimbursement review, and unemployment claim responses. The role also assists with HRIS projects, special initiatives, and regulatory requirements related to protecting sensitive employee and health information.

Administers employee leave programs, including FMLA, ADA, PWFA, short- and long-term disability, and workers’ compensation coordination. Manages leave cases from initiation through return to work, reviews documentation, maintains HRIS records, adjusts benefits and timecards, supports payroll, and ensures regulatory compliance. Communicates with employees and managers, trains supervisors, generates compliance reports, manages terminations, protects confidential information, and handles a high-volume caseload.

Retains and expands existing pathology clients by ensuring satisfaction, resolving concerns, improving communication, supporting payor contract implementation, conducting market analyses, distributing educational materials, and generating new business. The role serves as the liaison between clients and pathologists, supports client loyalty and market share growth, and follows healthcare privacy, security, and corporate compliance requirements.

Lead technical design and delivery of software projects across the SDLC. Mentor developers, collaborate with product and IT leadership, integrate AI tools, drive DevOps and process improvements, ensure PHI/security compliance, and present performance findings to senior leadership while participating in agile ceremonies.

Manage cross-functional implementation projects from requirements through deployment. Own project plans, timelines, scope, budgets, stakeholder communication, status reporting, and coordination with developers, QA, BAs, and client integration teams. Ensure documentation, training resources, compliance with privacy/security and PHI protections, and occasional onsite travel for local implementations.

Supervise HR Generalists and Representatives while supporting employee relations, investigations, counseling, onboarding, HR data integrity, learning management, training, performance reviews, and HR process administration. Advise supervisors on employment policies and regulations, manage HR systems and audits, analyze workforce data, and support compliance with EEO, ADA, privacy, security, and corporate requirements. Assist the Director of HRIS with HR initiatives and special projects.

Lead and coordinate cross-functional implementation projects from requirements through deployment. Own timelines, scope, budgets, create and maintain project plans, facilitate meetings, report status to stakeholders, ensure documentation and user training, and follow security and regulatory requirements for protected health information.

Manage a Dallas territory to acquire new accounts and retain existing customers. Develop sales strategies, educate clients on technologies, assess client needs, meet monthly quotas, and follow corporate compliance, privacy, and security policies.

Drive new revenue and retain existing accounts within a territory by developing sales strategies, educating clients on technologies, assessing client needs, meeting monthly quotas, and complying with privacy, security, and corporate compliance policies.

Coordinate driver dispatch and scheduling, maintain route schedules and databases, handle tracking inquiries, schedule inbound/outbound courier services, optimize carrier selection, liaise with field operations and vendors, and ensure compliance with PHI privacy and security policies.