Design, build, and maintain end-to-end automations and AI workflows (n8n, APIs, LLMs) for Operations. Own Zendesk configuration, collaborate with Product & Engineering and cross-functional teams, measure impact with KPIs, ensure reliability, data protection, and auditability, and document scalable processes.

Build, deploy, and maintain end-to-end automations and AI-powered workflows (n8n, Zendesk, LLMs). Partner with Product & Engineering and cross-functional teams to improve operations, measure impact, ensure reliability, data protection, and document scalable automated processes.