Lead daily studio operations across New York, ensure event readiness and customer experience, manage and train event staff, oversee inventory and studio quality, support in-studio revenue and local marketing activations, handle escalations and operational documentation, and provide cross-city support as the market expands.

Manage day-to-day studio operations across multiple locations to ensure event readiness and excellent guest experience. Oversee hiring, training, scheduling, inventory, finances, local activations, upselling, animal welfare, and real-time issue resolution while supporting and coaching event teams.