Provide front-desk reception and administrative support to scheduling and recruitment teams, including answering calls, inventory and PPE ordering, basic technical support for field staff, assisting with hiring/orientations, handling non-urgent schedule changes, maintaining common spaces, and performing other assigned office duties.

Coordinate schedules for assigned clients and caregivers, manage referrals and intakes, confirm authorizations and nursing intros, monitor service change logs, coach and escalate caregiver issues, communicate with clients, families, case managers and nursing, assist with recruitment/onboarding, provide rotating night and weekend on-call coverage, and ensure compliance with homecare policies and HIPAA.