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Designs, implements, and administers training programs and onboarding to improve team performance. Creates and tests training materials, tracks training data, communicates resources, conducts instruction, monitors enrollment and schedules, and reviews employee learning and performance to align hires with organizational goals.

Support the Retail Store Manager by coaching and leading staff, driving sales and AT&T initiatives, maintaining store operations, staffing, inventory and appearance, delivering exceptional customer service, training team members, and participating in marketing and sales activities to meet performance goals.

Assist the Retail Store Manager in coaching and leading staff, drive sales and customer service, manage store operations, staffing, inventory, training, and participate in marketing and sales initiatives.