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Manage day-to-day operations of a high-volume arcade and attractions area, drive arcade sales, run a retail-style prize center, analyze game payouts/reports, hire/train hourly staff, and ensure exceptional guest experiences.

Lead daily operations across food & beverage, bowling, and arcade; hire, train, schedule, and develop staff; ensure guest experience, safety, and adherence to standards; drive process improvements and resolve operational customer issues.

Serve as the company face to local community groups; build and maintain relationships with schools, sports parks, churches, chamber and visitor bureaus; represent the company at community events; coordinate with sales to identify marketing opportunities; track and report program impact and respond to donation inquiries. Part-time (10–20 hours/week) with weekend availability.

Provide administrative and customer support to the corporate sales team: handle client inquiries, prepare proposals/contracts/invoices, update CRM (Tripleseat, Meriq), coordinate group and corporate events, confirm bookings with venues, and track leads and campaign performance.