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Supports Workday Payroll and related enterprise systems through business process analysis, configuration, testing, system maintenance, data quality audits, dashboard and report development, incident resolution, upgrades, and user training. The role consults with stakeholders and IT to identify process improvements, implement system changes, maintain documentation, and support business transformation and operational analytics.

Supports Workday HCM and Student system sustainment, enhancement, configuration, testing, troubleshooting, reporting, and business process improvement. Collects requirements, documents processes, develops test strategies, supports releases and integrations, resolves end-user tickets, and creates dashboards and knowledge-base materials. Collaborates with project management, operational excellence, technical teams, and business stakeholders to deliver system initiatives and improve operational performance.

Supports Langara College’s Workday Student platform and related ERP systems through requirements analysis, process documentation, configuration, testing, release support, reporting, troubleshooting, and end-user ticket resolution. The role develops business requirements, test scripts, dashboards, and knowledge-base materials while collaborating with technical and business stakeholders. It also provides Tier 1 ITSM support, analyzes root causes, promotes data security and privacy, and contributes to continuous process improvement.

Provides front-desk, administrative, scheduling, reporting, financial processing, procurement, facilities coordination, and student-support services for Indigenous Engagement and Initiatives. Maintains the Gathering Place, coordinates staff and student assistants, supports events and programs, manages budgets and records, updates Drupal webpages, and liaises with internal departments and Indigenous service providers. The role also assists with student crises, HR processes, confidential information, and culturally responsive engagement with Indigenous students, communities, Elders, and organizations.

Provides strategic leadership and enterprise oversight for cybersecurity and information security governance, policy, risk management, incident response, vulnerability management, digital forensics, security awareness, and compliance. Leads cybersecurity teams, budgets, suppliers, investigations, and institutional security initiatives. Advises executive leadership and the Board on cyber risks, emerging technologies, legislation, and mitigation strategies while coordinating with legal counsel, law enforcement, auditors, and British Columbia post-secondary institutions.

Lead product management for the Microsoft 365 suite: define vision and roadmap, gather requirements, prioritize features, drive delivery and adoption, oversee business analysis and QA teams, manage stakeholders and change management, develop training and job aids, and supervise staff and hiring.

Develop and document business and functional requirements, analyze and improve business processes, support and test applications, deliver training and user support, and mentor junior analysts. Work on project teams to ensure systems meet requirements and maintain operational procedures and reports for the College.