Manage and administer corporate risk and safety programs including incident investigation, claims intake and tracking, regulatory compliance (OSHA), training administration, reporting and data analysis. Coordinate with HR, operations, TPAs and insurers, maintain records and audits, support fleet safety, and communicate safety metrics and corrective actions to leadership to reduce organizational risk.

Provide Level 2 support and maintenance for Rural Metro Fire business applications (Baseware, UKG Telestaff, WFM). Monitor performance, escalate to Level 3, coordinate vendors, deliver user training and documentation, perform system administration (backups, patches, compliance), assist on implementations and testing, and support employees with application issues including occasional after-hours/on-call work.

Manage design, administration, and compliance of employee health, welfare, retirement, and leave programs. Serve as primary benefits administrator and vendor liaison, maintain ADP/UKG data, lead open enrollment, reconcile vendor invoices, ensure regulatory filings (Form 5500, ACA), and advise employees and leaders on benefits issues.