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Manage the general ledger and financial reporting for assigned areas, including month-end and year-end closings. Prepare journal entries, accruals, prepaid allocations, and bank and balance sheet reconciliations. Analyze GL accounts per GAAP, support internal and external audits, collaborate with departments to improve transaction accuracy, and participate in financial meetings and ad-hoc projects.

Manages and optimizes Salesforce CRM tools, maintains accurate customer and sales data, develops dashboards and reports, analyzes revenue trends, supports sales processes and tools, and trains end users. Collaborates with developers on business requirements and system enhancements while assisting Sales, Marketing, and Revenue Management teams with process improvement, data quality, and CRM adoption.

Lead design, administration, and support of corporate, facilities, and cloud infrastructure. Manage user accounts, servers, backups, disaster recovery, security, monitoring, and projects. Troubleshoot network services, advise on upgrades and new technologies, mentor IT staff, document procedures, and participate in outage response and infrastructure improvements.

Sell WIN Waste Innovations services to mid-to-large accounts using consultative selling. Manage prospects and accounts, prepare complex proposals, use sales tools (Salesforce, TRUX), perform waste evaluations, collaborate with regional managers, and meet revenue and activity targets while maintaining high customer satisfaction.

Manage and retain existing WIN Waste customers using consultative selling to meet sales and retention goals. Diffuse cancellation requests, identify up-sell/cross-sell opportunities, generate leads, prepare proposals, quote pricing, and use sales tools. Maintain industry, company, and regulatory knowledge while fostering strong customer relationships and working with Sales Manager to resolve issues.

Prepare and analyze monthly journal entries, reconciliations, accruals, and combined financial statements in compliance with U.S. GAAP. Coordinate month-end and year-end closings, support audits, lead fixed asset counts, maintain internal controls, and provide guidance to finance staff.

Provide advanced administrative support to operations managers by coordinating daily operations, maintaining route and disposal data, reconciling invoices, preparing reports, assisting onboarding, troubleshooting service and safety issues, communicating with customers and staff, and supporting operational projects and financial tasks.

Manage and retain existing WIN Waste Innovations customers using consultative selling. Meet retention and sales goals, diffuse cancellations, upsell/cross-sell, generate leads, prepare proposals, and use sales tools to improve customer service and profitability while ensuring regulatory compliance.

Drive new business and manage major accounts within an assigned territory. Generate leads through networking and cold calling, qualify prospects, present services, close deals, and report activity in Salesforce. Participate in industry events and maintain positive customer and team relationships.

Lead IT Business Engagement operations: manage demand intake, prioritization, project planning and delivery tracking; coach teams; maintain stakeholder relationships and vendor management; oversee budgets, capacity, documentation, testing readiness, and transition to support; identify process improvements and recruit/retain needed talent to sustain delivery performance.