Top Tech Jobs & Startup Jobs

Lead and manage the insource cargo commercial team to implement Etihad Cargo strategy, develop account and market plans, grow revenue and yield, maintain customer contracts and relationships, ensure KPI/SLA compliance, drive implementation of cargo systems (iCargo, e-AWB), and coordinate with GHA/terminals while ensuring safety and financial compliance.

Lead and manage the insource cargo sales team to implement Etihad Cargo commercial strategy, develop account and market plans, grow revenue and yield, maintain customer contracts and relationships, drive KPIs/SLA compliance, and coordinate with operations to ensure quality service.

Lead design, development, and delivery of enterprise cross-platform web and mobile apps using Ionic and Angular. Provide technical leadership and mentoring, drive spec-first API integration, ensure quality, security, performance, and CI/CD, and promote AI-enabled and automated engineering practices.

Lead and manage the insource cargo sales team to implement Etihad Cargo commercial strategy, develop account and country plans, maintain customer contracts and relationships, drive revenue, yield and product mix, use KPIs/SLAs, support iCargo and digital booking adoption, cooperate with GHAs/terminals, and ensure compliance with financial and safety standards.

Lead business intelligence-driven automation and process improvements across customer care. Manage quality, training, vendors, budgets, and a team of Senior and Quality Officers to optimize customer experience, design and implement digital solutions, and drive operational excellence.

Own the strategy, roadmap, delivery, and performance of Etihad's mobile app portfolio. Lead end-to-end product lifecycle, collaborate with UX, engineering, analytics and business stakeholders, drive agile delivery, monitor KPIs, manage vendors, and use customer insights to optimize mobile experiences for iOS and Android.

Design and govern enterprise data architectures and cloud data platforms on Azure. Lead data platform, data lake/warehouse, and analytics initiatives; drive governance, metadata, lineage, quality, and security; define architecture standards and roadmaps; partner across teams and lead a team of data architects to enable analytics, AI, and BI capabilities.

Own and prioritize Guest 360 and CDP backlog, translate business needs into user stories and acceptance criteria, collaborate across data, engineering, CX and marketing, drive adoption and measure product impact, and support implementation and optimization of CDP platforms to improve personalization and omnichannel customer experience.

Drive revenue by executing sales plans for assigned accounts, building and maintaining relationships, analysing market and competitor data, negotiating commercial agreements, coordinating with sales enablement, and keeping customer data current in the CRM.

Sell and manage assigned accounts to meet Etihad sales targets by planning and executing sales activities, analysing market potential, consolidating insights for business development, and building relationships to generate revenue.