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Coordinates brand, community, charitable, corporate, and promotional events for Pinkbox Doughnuts and Siegel Cares. Responsibilities include event setup and logistics, customer service, stakeholder and nonprofit engagement, outreach, inventory and sales reporting, scheduling, administrative support, and onsite brand representation. The role requires professionalism, flexibility, reliable transportation, local and out-of-state travel, and availability for evenings, weekends, holidays, and event days.

Coordinates operational excellence across doughnut shop locations by conducting food safety, quality, brand, documentation, and compliance audits. Tracks inspection results, supports corrective actions, maintains permit and certification records, standardizes SOPs and operational materials, and assists with product launches, shop openings, remodels, and events. Partners with shop leaders, commissary, Marketing, Culinary, Training, and Facilities teams to improve consistency and resolve operational issues.

Leads training and operational documentation for doughnut shops across multiple locations. Develops SOPs, job aids, onboarding materials, and manager certification programs; conducts field coaching and audits; supports food safety, POS, and operational compliance training; leads new-shop opening training; develops internal trainers and reports certification results to operations leadership.

Provide administrative support for the commissary including timekeeping and payroll assistance, employee onboarding and coordination, procurement and inventory tracking, production report printing, invoice entry, and cross-department communication with purchasing, HR, and finance to ensure efficient commissary operations.