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Provide Tier 1 IT support, troubleshoot hardware/software, maintain inventory and assets across 120+ sites, manage logistics and vendor relationships, support equipment purchasing and event setups, perform routine audits, operate vehicles, and prepare asset and inventory reports.

Manage development and implementation of K–12 after-school and intersession academic programs. Curate and adapt curriculum, train staff, monitor student performance, coordinate with schools and partners, conduct site visits, and support data collection and reporting. Oversee program quality, classroom management practices, and alignment with partner goals across multiple sites; provide professional development and collaborate with internal teams and community organizations.

Produce and validate external funder reports and maintain internal dashboards and KPI analyses across LA and Inland Empire. Build recurring submissions, manage reporting calendar, pre-validate data quality, document methodologies, and deliver ad-hoc analyses to inform program and leadership decisions while ensuring FERPA and data-sharing compliance.

Observe, assess, and report on after-school program delivery to ensure consistency, compliance, and quality. Provide staff training, support hiring, liaise with school administrators, collect data, recommend improvements, and promote inclusive, safe program environments.

Execute full-cycle recruiting across assigned regions and roles: source, screen, schedule, and manage candidate communications. Build pipelines, represent the organization at events, track recruiting metrics, leverage ATS/AI/project tools, and partner with hiring managers to meet seasonal and year-round staffing goals.

Manage day-to-day benefits and leave administration including enrollments, 403(b) support, FMLA/state leave coordination, ADP data maintenance, vendor coordination, compliance reporting, employee communications, and process improvements to support a positive employee experience.

Build and manage a centralized internal communications infrastructure and knowledge management system; create clear, audience-appropriate content; establish protocols, cadence, and onboarding to drive adoption; partner with leadership to align messaging; monitor and optimize communications effectiveness.

Maintain accurate participant, enrollment, and attendance records across required systems. Run exception reports, follow up with site teams to correct data, support audit-ready reporting for funders, provide site-level support and training, and ensure FERPA-compliant data handling while escalating recurring issues to the Data Manager.

Oversee expanded learning and intersessional programs across the region, supervising Program Managers and Site Coordinators. Lead staffing, budgets, curriculum, compliance, program growth, partner relationships, data-driven evaluation, and professional development. Collaborate with HR, Communications, Development, and Learning & Development to expand TK-12 and early education offerings, ensure fiscal and programmatic compliance, and report program impact to stakeholders.

Lead implementation and continuous improvement of early learning (TK-K) programs. Manage and coach Early Learning Associates, develop curriculum and training, oversee project timelines, ensure program quality and compliance, build partner relationships, drive research-informed improvements, and support scalability and monitoring systems.