Manage client relationships and lead strategic marketing initiatives across digital channels. Oversee project execution, financial reconciliation, and campaign optimization while collaborating with internal teams to meet client KPIs, prepare presentations, and develop account growth plans.

Perform marketing data analysis to produce actionable insights and visualizations. Support BI/reporting projects, validate datasets, manage ETL/vendor relationships, collaborate with media and development teams, and apply statistical methods for campaign optimization and forecasting.

Provide escalated help-desk and systems administration support, manage Microsoft 365/Exchange/Entra and Jamf environments, lead system implementations and change management, document processes and SOPs, monitor performance and security, maintain assets and licensing, and train users and vendors to ensure reliable IT operations.