Manage the Microsoft 365 tenant and Entra ID lifecycle, enforce security/compliance, administer endpoints across Mac and Windows using Intune and Jamf Pro, run enrollment workflows, handle asset lifecycle, and provide end-to-end employee IT support including onboarding/offboarding, documentation, and daily use of Claude to accelerate work.

Write, edit, and format persuasive, compliant proposals (RFPs, RFIs, white papers) for federal/Intelligence Community contracts. Manage RFP lifecycle, version control, content libraries, and color team reviews. Collaborate with capture managers and SMEs, apply CUI requirements, use proposal tools/SharePoint, and leverage AI to improve quality and efficiency.