Lead design and delivery of onboarding and management training programs. Develop curriculum, tools, and metrics; coach new managers; partner with HR, SMEs, and senior leaders; manage a training team; and continuously improve programs using feedback and performance data.

Hands-on Accounts Receivable Manager overseeing daily AR operations for multiple profit centers. Lead and support an AR team of ~10, manage high-volume invoicing, cash application, reconciliations, collections, month-end close tasks, process improvements, AR policies, and cross-functional issue resolution to optimize cash flow and reporting.

Review and interpret legal withholding orders, calculate precise wage deductions, set up garnishments in payroll, remit payments, ensure federal/state compliance, respond to employee and court inquiries, and investigate/resolve disputes and automation errors.