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Leads MUSC’s enterprise learning, leadership development, organizational capability, and workforce transformation strategy. Establishes learning governance, competency frameworks, leadership pipelines, succession initiatives, executive coaching, onboarding, career pathways, and knowledge management. Oversees LMS, digital learning, simulation, AI-enabled learning, analytics, budgets, vendors, and strategic partnerships. Aligns learning across clinical, academic, research, and administrative functions while measuring impact on workforce capability, leadership, operations, patient safety, academic excellence, and organizational performance.

Provides administrative support to individuals, teams, and departments. Responsibilities include collecting and analyzing data, preparing reports and presentation materials, responding to routine inquiries, coordinating meetings and travel, distributing scheduled reports, and using advanced word processing, spreadsheet, and graphics software.

Develops and maintains reports, dashboards, and analytical tools supporting leadership decision-making, strategic planning, performance improvement, and organizational optimization. Consults with enterprise stakeholders to identify reporting opportunities, assess information gaps, and provide relevant, accurate decision support across the medical center.

Leads integrated marketing campaigns for MUSC Neurosciences across paid, earned, shared, and owned channels. Develops campaign briefs, audience journeys, messaging, project plans, and channel requirements; coordinates internal teams and agencies; monitors performance through dashboards and analytics; and optimizes campaigns based on measurable results. Builds stakeholder relationships and translates clinical, academic, research, and enterprise priorities into audience-focused marketing programs.

Leads integrated marketing strategy for MUSC Neurosciences, developing campaigns, digital journeys, and PESO channel plans. Builds consensus among executives, clinical leaders, research stakeholders, communications teams, and agencies. Uses market research, competitive intelligence, CRM insights, and analytics to measure ROI, optimize campaigns, and support growth across clinical, academic, and research missions.

Owns enterprise digital analytics strategy, governance, implementation, reporting, and optimization. Administers GA4, GTM, Freshpaint, and related platforms; develops measurement frameworks; ensures HIPAA-compliant tracking; validates integrations; builds dashboards; analyzes digital, SEO, campaign, and conversion performance; and translates findings into recommendations for marketing and organizational leaders. The role also supports testing, stakeholder training, documentation, and analytics infrastructure improvements.

Leads the marketing technology roadmap for MUSC’s communications and marketing organization. Responsibilities include optimizing and integrating MarTech capabilities, enabling CRM and customer data initiatives, advancing personalization and automation, evaluating AI-enabled technologies, improving analytics and measurement, managing vendors and agencies, and translating marketing objectives into compliant, scalable technology solutions. The role requires cross-functional collaboration with marketing, analytics, technology, security, privacy, and enterprise stakeholders.

Reviews Accounts Payable and Procurement transactions to identify duplicate payments, pricing errors, missed credits, overpayments, and vendor noncompliance. Collaborates with suppliers and internal teams to validate findings and recover funds. Analyzes root causes, recommends process improvements, strengthens financial controls, and supports accurate payment processes in accordance with company policies and audit standards.

Performs receiving, inspection, storage, inventory control, stock rotation, requisitioning, issuing, and disposal of supplies and equipment in a medical complex supply room or warehouse. Maintains inventory records, prepares reports, assigns property identification numbers, and supports clinical activities. Requires ERP navigation, physical handling of materials, rotating shifts, and frequent overtime as needed.

Provide administrative, project coordination, and operational support across instructional technology, marketing, finance, Dean's Office, and Mental Health First Aid programs. Manage communications, schedules, deliverables, documentation, event logistics, training enrollment, and stakeholder coordination to ensure smooth college operations.