Provide exceptional customer service in an M&S optician store by promoting optical and hearing services, assisting customers with frame and lens selection, performing basic adjustments and preliminary tests, managing appointments, stock and records, and supporting sales and marketing initiatives to meet store targets.

Provide excellent customer service and retail sales support in an M&S Opticians store: promote optical and hearing services, assist customers selecting frames and lenses, perform basic adjustments and pre-tests, manage customer records and stock, schedule appointments, support contact lens fitting, and work towards store sales targets while supporting marketing and events.