Supports daily HR operations, including administrative tasks, employee record maintenance in Paylocity, new-hire onboarding, background checks, employee inquiries, and training documentation. The role requires strong organization, communication, confidentiality, teamwork, and proficiency with Microsoft Word, Excel, and Outlook.

Monitors and audits DSP-submitted time, case notes, mileage, schedules, and overtime for accuracy, timeliness, and compliance with DHS standards and consumer plans. Provides software training and documentation guidance to DSPs, coordinates with supervisors, and submits approved time to payroll and billing. Maintains confidentiality, supports waiver department operations, and helps ensure departmental tasks are completed.