Serves as the welcoming first point of contact for Mission Services, managing reception, participant navigation, scheduling, inquiries, records, data entry, correspondence, supplies, and administrative support. Coordinates participant flow among intake, career navigation, workshops, and other services while maintaining an organized, confidential, and professional front-office environment. Supports a high-quality participant experience through strong communication, customer service, organization, adaptability, and collaboration.

Prices antiques, collectibles, and high-value merchandise using market research, industry knowledge, and competitive pricing strategies. Collaborates with store teams on pricing and inventory accuracy, supports audits, resolves discrepancies, monitors market trends, and trains staff to identify and price specialty items. Requires strong analytical, communication, organizational, and Excel skills while supporting Goodwill’s charitable mission.