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Manage logistics for museum public programs and Neighborhood Tours, including vendor recruitment, docent training, outreach, event coordination, budgeting, ticketing, volunteer oversight, and leading guided tours. Collaborate with staff to update tour content, promote programs, and ensure fiscal and grant compliance. Work includes evenings, weekends, and some travel.

Develops, implements, and improves industry-aligned curriculum and training programs, delivers instruction and workshops, manages LMS, coaches participants and staff, assesses outcomes, coordinates resources and partnerships, and oversees related projects to support career readiness and placement.

Develop and manage internal communications and media relations to align messaging with brand strategy. Collaborate with leaders and departments to craft announcements, press materials, and pitches; monitor coverage; support campaigns; build relationships with media and community partners; coach communications staff and assess communication effectiveness.

Provide day-to-day administration of HR programs including recruiting, compensation and benefits, training, employee relations, performance management, leave management, HRIS administration, compliance with employment laws, investigations, onboarding, and reporting. Support policy development, staff training, and HR initiatives such as diversity, recognition, and wellness. Collaborate with management, maintain records, and analyze HR data to recommend improvements.

Develops, leads, and evaluates public programs, events, and cultural outreach promoting Arab American history and arts. Manages program strategy, budgets, partnerships, artist contracting, logistics, metrics, and staff supervision while supporting marketing, fundraising, and community engagement.

Lead marketing strategy and execution for a department: develop integrated plans, manage campaigns and events, oversee creative and vendor relationships, track KPIs, and ensure brand consistency while collaborating with program leads and internal communications.

Provide clerical support including answering phones, scheduling appointments, greeting visitors, data entry, filing, ordering supplies, operating EMR and MI WIC database, maintaining confidentiality, and assisting with routine reporting and standardized testing as assigned.

Lead social media strategy and execution across platforms: create and manage campaigns, content, and creative assets; monitor and engage audiences; produce metrics reports; research and implement new tools; collaborate with leadership and Communications to support branding for events, exhibitions, and organizational goals.

Develop, implement, and optimize online fundraising campaigns using email, social media, crowdfunding, and donation platforms. Monitor and analyze performance, create compelling digital content, manage donor communications and acknowledgments, coordinate with communications and development teams, improve donor experience, and ensure compliance with fundraising and data privacy regulations.

Supports all aspects of fundraising including donation processing and donor database management, drafting fundraising materials, donor stewardship and outreach, soliciting sponsorships, identifying and writing grants, managing funder relationships, creating analytical reports, and carrying a fundraising portfolio.