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Provides technical service and process engineering support for polymer extrusion customers. Leads product trials, complaint investigations, service calls, process optimization, training, certifications, competitive analysis, and new product development proposals. Operates extrusion equipment and sets processing parameters at customer facilities while collaborating with sales, customers, and internal stakeholders. Requires extensive polymer and extrusion experience, strong analytical and communication skills, and travel up to 50%.

Manages US-Mexico import/export compliance and cross-border logistics for chemicals, polymers, raw materials, and finished goods. Responsibilities include customs classification, valuation, origin determinations, USMCA qualification, hazardous-material transportation compliance, broker oversight, and multimodal shipment coordination. The role requires deep knowledge of US and Mexican customs regulations, IMMEX, trade programs, chemical transportation, SDS requirements, and supply-chain continuity.

Improve production process safety, efficiency, and reliability; support trials, equipment upgrades, and new installations; commission lines; troubleshoot production and maintenance issues; implement work instructions and lead process improvement projects.

Improves the safety, efficiency, and reliability of manufacturing processes and equipment. Responsibilities include production process optimization, root cause analysis, equipment specification and commissioning, production trials, new product scale-up, process documentation, and technical support for production and maintenance teams. The role collaborates across manufacturing, R&D, sales, maintenance, and external vendors while supporting new production launches and safety compliance.