Top Tech Jobs & Startup Jobs

Provides Tier 1 and Tier 2 technical support for Club Caddie software, hardware, peripherals, and client service inquiries. Troubleshoots issues via phone, email, chat, and ticketing systems; documents cases, manages SLAs, escalates complex problems, collaborates with Development and QA, and follows issues through resolution. The role emphasizes hardware configuration and troubleshooting for printers, card readers, payment devices, and Windows equipment, while maintaining strong customer satisfaction.

Supports HR operations by administering employee health and welfare plans, processing enrollments and terminations, reconciling benefits statements, maintaining employee records, conducting background checks, and updating Workday HRIS records. The role also provides employee customer service, assists with recruitment and interviews, prepares personnel files and correspondence, and ensures accurate documentation and compliance with labor laws and plan provisions.

Assists the Corporate GL team with sales tax tasks for North American businesses, including sales tax nexus studies, product taxability analysis, tax filings, rate updates, reconciliations, control reports, and accurate journal entry verification. The role supports compliance with US, Canadian, European, and Australian indirect tax regulations while developing accounting expertise and improving processes.

Manage the Karachi office reception desk, greet visitors, answer calls and inquiries, handle complaints, distribute mail and packages, maintain files and supplies, monitor office expenses, and support administrative and HR documentation. Assist with interview scheduling and candidate communication, organize common areas, and handle additional administrative duties such as travel arrangements and scheduling.

Develop and maintain a web portal using .NET, C#, SQL Server, AWS, and React. Responsibilities include building features, translating designs into code, optimizing performance, writing unit tests, refactoring, debugging with QA, documenting software, analyzing requirements, supporting production systems, and triaging AWS-based Windows instances.

Process customer billing, maintain contract and revenue records, configure revenue recognition schedules, apply tax treatment, reconcile invoices and accounts, investigate billing discrepancies, manage credits and invoice reissues, support month-end close, maintain audit-ready documentation, and improve billing controls and data quality. The role collaborates with Sales, Customer Success, Commercial Operations, and Finance teams to ensure accurate, compliant customer billing.

Provides analytical and technical support for global HR systems, including Workday configuration, testing, documentation, troubleshooting, user support, audits, EIB data uploads, dashboards, advanced reporting, process optimization, system training, and stakeholder requirement gathering. Maintains HRIS data integrity and policy compliance while supporting enhancements across multiple Workday modules.

The SQA Trainee will join RazorSync’s QA team and progress through training and apprenticeship, with potential full-time employment. Responsibilities involve learning and applying software quality assurance and testing concepts, evaluating systems, identifying weaknesses and bottlenecks, using SQL and basic test automation tools, and collaborating with an onshore R&D team. The role requires analytical problem-solving, attention to detail, communication skills, and familiarity with software development, databases, version control, and potentially mobile application testing.

Develop standards-compliant websites and browser-based applications by translating business requirements and designs into scalable software. Apply object-oriented design, modern web technologies, testing, documentation, source control, and web standards. Estimate and plan development work, review junior team members’ estimates, understand complex codebases, and use AI-assisted tools responsibly across the software lifecycle while validating outputs for quality, security, performance, and maintainability.

Provide first-line technical support for Jonas Club ERP users through phone, email, chat, and ticketing platforms. Diagnose and resolve software, network, and system issues; explain product features; document support activity; collaborate with Development, QA, and Product teams on escalations; and assist with booking, membership, and club service inquiries. Monitor client feedback and contribute to process and knowledge-base improvements. The role requires rotating 24/7 availability after training.