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Own technical relationships with enterprise API customers across implementation, launch, and optimization in APAC. Troubleshoot integration, configuration, documentation, and product issues; coordinate with Product and Engineering; communicate clearly with technical and business stakeholders; and convert recurring customer challenges into scalable onboarding, support, and product improvements. The role also involves building the APAC technical integration function and creating repeatable processes while maintaining fast, high-trust customer support.

Own technical relationships with enterprise API customers from implementation through launch and optimization. Troubleshoot integration, configuration, documentation, and product issues; collaborate with Product and Engineering; communicate technical problems to customers and internal stakeholders; and convert recurring customer challenges into product feedback. Build a scalable technical onboarding and support function for US customers while helping integrations launch efficiently.

Lead end-to-end B2B sales and customer onboarding for Nuitee’s managed travel segment across MEA/APAC. Develop customer-level sales strategies, build and accelerate pipelines, position API-based travel solutions, and establish relationships with stakeholders including C-suite leaders. Act as a subject matter expert, coordinate internal teams, champion customer needs, and win complex travel technology, fintech, superapp, and B2B accounts.

Monitor revenue, bookings, traffic, API health and supplier connectivity across 24/7 shifts. Detect anomalies, diagnose root causes using logs and dashboards, keep incidents controlled, and escalate or notify stakeholders. Help design monitoring dashboards, KPIs and alerting to prevent future incidents.

Build and own the hotels-facing product end-to-end: design and implement backend services in Go and frontend features in Next.js/Vue.js, drive product vision, improve UX, and rapidly ship high-quality features with a small team.

Lead end-to-end sales for the Managed Travel segment across APAC: prospect, win, and onboard B2B customers. Develop customer-level sales strategies, act as product subject-matter expert, build multi-level stakeholder relationships (including C-suite), champion customers internally, and collaborate with operations, product, and onboarding teams to drive conversions and successful implementations.

Manage supplier payments and schedules, process recurring expenses, perform margin and contract rate validation, identify discrepancies prior to payment, conduct monthly reconciliations of supplier accounts, and maintain documentation for audits.

Lead end-to-end B2B sales for Nuitee's travel APIs in the managed travel segment: prospect, close, and onboard customers; build customer-specific sales strategies; act as product expert; develop multi-level relationships including C-suite; coordinate internal teams to drive successful implementations.

Own full sales cycle to win and onboard Managed Travel customers. Develop account-level sales strategies, drive pipeline velocity, position Nuitee products, build multi-level stakeholder relationships, and coordinate internal teams to deliver successful implementations and feed market insights into product development.