Top Tech Jobs & Startup Jobs

Own the outsourced contact-centre partnership to drive excellent customer outcomes across chat, WhatsApp, email and phone. Use sentiment and Trustpilot analytics, coach teams, ensure SLAs, optimise AI handovers, improve first-contact resolution, manage forecasting, and surface customer insights to stakeholders.

Lead internal and external communications strategy for a retail brand—drive PR campaigns, crisis comms, media relations, and employee engagement. Align messaging with trading priorities, measure effectiveness, and collaborate with marketing, social and HR to deliver consistent brand and internal communications across channels.

Manage digital change projects end-to-end for the PMO, coordinating technical and non-technical teams, maintaining plans and documentation, monitoring risks and decisions, and ensuring handover into BAU. Support governance, communications, budget and cutover planning, chair steering boards and retrospectives, and deliver omnichannel programme initiatives to drive business value.

Support studio and production operations: manage product flow, prep apparel/footwear/accessories for ecommerce shoots, assist Creative Lead with campaign logistics, purchase orders, budgeting, scheduling, and on-set coordination for internal shoots.

Provide energetic, customer-focused retail service in a streetwear/sportswear store: style complete outfits, drive sales and KPIs, support launches and in‑store activations, maintain visual standards and stock, and represent the brand.

Manage Trapstar product ranges across channels, working with design, buying, development and marketing to deliver business goals. Create product briefs, ensure channel requirements through development, manage launches, identify range opportunities, and support multi-season strategic planning.

Lead collection, integration and analysis of customer data to generate actionable insights for marketing, buying, product and design. Build segmentation models, forecast trends, evaluate campaign and influencer performance, present visualised recommendations, and champion data-driven decision-making across cross-functional teams.

Lead the graphics and artwork process from brief to final sign-off across print and digital. Manage and develop the graphics team, ensure brand consistency, quality-check final assets, and optimize studio workflows while juggling multiple projects in a fast-paced creative studio.

Lead and grow global wholesale business by developing strategy, expanding distribution, managing key accounts, driving sales and profitability, leading the wholesale team, aligning product and brand with partners, and ensuring operational and financial performance.

Prepare monthly management accounts, perform balance sheet reconciliations, analyse overheads and cost variances, support budgeting and forecasting, manage accruals and prepayments, support audits and governance, contribute to Board packs, produce ad-hoc reports and ONS returns, and partner with stakeholders to provide financial insight and process improvements.