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Greet and triage neighbors, manage check-in/intake using kiosks/Waitwhile/Cap60, assist volunteers, maintain entryway, perform data entry and system maintenance, de-escalate crises, collaborate with neighborhood team, and support events. Bilingual Spanish required; occasional regional travel and valid Florida drivers license required.

Lead annual giving strategy and execution, managing multi-channel direct response campaigns and a monthly donor program. Cultivate and steward core, lead, and prospective mid/major donors, analyze donor data to optimize acquisition and retention, set fundraising goals, and collaborate across teams to ensure cohesive donor engagement and growth toward revenue targets.

Manage and grow food donor relationships, source donated packaged and fresh food, track donations and produce reports, coordinate logistics with operations, implement donor maintenance processes and SOPs, represent the organization in donor meetings and presentations, and ensure food safety compliance.

Lead data collection, analysis, and dashboard development to inform strategic decisions. Maintain data integrity, governance, and privacy compliance. Develop policies, documentation, training, and performance dashboards. Partner with operations, development, and programs to optimize processes, support system integrations, and provide technical assistance to stakeholders.