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Provide administrative and clerical support to Fire Alarm and Fire Sprinkler teams. Handle documentation, scheduling, customer communication, proposals, inspection reports, purchase orders, invoices, and vendor coordination. Maintain project files and digital records, support NFPA/AHJ inspection compliance, and perform general office duties like answering phones and greeting visitors.

Manage post-sales customer relationships for fire protection inspection, testing, and maintenance services. Coordinate inspection dispatches, prepare repair proposals and work orders, follow up on inspections, resolve billing and account issues, and collaborate with operations and billing teams to ensure timely, accurate service and identify upsell opportunities.

Prepare financial forecasts, models, and reports; analyze variances and trends; support leadership reviews; recommend improvements; build dashboards and automate reporting to optimize financial performance.

Plan, coordinate, and execute construction and fire-protection projects: develop schedules, budgets, and resource plans; coordinate cross-functional teams; track progress, risks, and change orders; ensure compliance with codes and standards; communicate status to clients and leadership; maintain project documentation and participate in on-call rotations. Combination of office and field work.

Manage division financials, resource planning, and operational efficiency. Analyze P&L and WIP, adjust staffing, review bids, monitor backlog and bid volume, approve design schedules, and lead weekly operations meetings to align sales and execution.

Answer and route incoming calls, provide basic information to callers, retrieve and forward voicemail messages, operate standard office equipment, sort/distribute mail, and perform general administrative support for one or multiple divisions.

Lead advanced accounting functions including complex journal entries, intercompany and multi-entity reconciliations, month/quarter/year-end close, financial statement preparation and variance analysis, audit support, GAAP compliance, mentoring junior staff, and participating in ERP/process improvements, budgeting and forecasting.

Generate new customers and cross-sell existing clients for fire protection inspections (extinguishers, sprinklers, alarms, exit/emergency lighting, suppression). Conduct cold/warm outreach, site surveys, prepare proposals/contracts, maintain pipeline and client relationships, and report sales plans to management.

Manage full-cycle recruiting for a multi-location region: partner with hiring managers, source and interview candidates, maintain ATS and metrics, support onboarding, ensure compliance, and represent the company at hiring events.

Manage full-cycle recruiting across multiple locations within a region: partner with hiring managers, source and screen candidates, conduct interviews, negotiate offers, onboard hires, maintain ATS and recruiting metrics, ensure legal and EEO compliance, build talent pipelines, and represent the company at job fairs and community events.