Lead fraud program development and investigations, handle routine to complex fraud cases, perform root-cause analysis, prepare SARs, maintain case documentation and regulatory compliance (BSA/OFAC), support fraud operations and member communications, and recommend risk remediation.

Lead planning, execution and delivery of multiple medium-to-large technology and digital projects. Manage scope, schedule, resources, vendors, risks, and stakeholders; mentor project staff; produce project plans, reports, and documentation; ensure operational integration and measure project success.