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Develops, qualifies, releases, and improves product quality through gauge and inspection fixture design, dimensional accuracy, and quality assurance. Creates designs in Creo, manages revisions and documentation in PTC, collaborates with engineering and manufacturing teams, supports suppliers, and resolves gauge-related issues. Requires knowledge of GD&T, SPC, quality methodologies, and government or industry standards. The role operates in a manufacturing environment and may involve firearms and ammunition handling.

Leads a manufacturing engineering team supporting machining, new product development, process improvement, tooling, and production readiness. Performs design-for-manufacturing analysis, optimizes cost and manufacturability, coordinates cross-functional and supplier activities, and guides problem-solving efforts. Reviews engineering work, establishes objectives and metrics, documents technical data, coaches team members, and supports machining process and equipment strategies.

Provides technical customer support, researches and resolves product issues, documents interactions, and manages firearm-related orders through invoicing. Processes returns, repairs, payments, customer documentation, allocations, inventory, shipping, and billing discrepancies. Conducts product and process training, maintains accurate ERP and customer records, and coordinates with production, procurement, finance, shipping, compliance, sales, warehouse, consumers, and law enforcement customers.

Leads complex cross-functional projects involving new commercial and military products, capital assets, and strategic initiatives. Manages scope, schedules, resources, costs, quality, delivery, risks, milestones, and corrective actions across multiple projects. Builds and directs high-performing teams, provides executive status updates, facilitates problem solving, and advances project management tools, methodologies, and continuous improvement practices.