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Manages relationships and service delivery for pharmaceutical and life sciences client accounts. Leads onsite teams, monitors SLAs and KPIs, resolves issues, conducts service reviews, identifies account growth opportunities, and partners with Sales, Finance, Talent Acquisition, and Operations. The role owns client satisfaction, retention, service quality, forecasting, and commercial development while traveling regularly to customer sites across Cork and Munster.

Delivers project scheduling and controls across technical portfolios, including integrated schedules, resource forecasting, capacity analysis, governance reporting, schedule risk assessments, dependency management, and portfolio performance dashboards. The consultant uses Microsoft Project, Planview, and related tools to optimize schedules, analyze variance and trends, support leadership decisions, and improve project controls methodologies and processes.

Configure, test, integrate, validate, and deploy Benchling ELN solutions in pharmaceutical R&D environments. Responsibilities include configuring schemas, registries, inventory, workflows, and experiment templates; supporting requirements gathering, data migration, API testing, CSV documentation, user acceptance testing, training, go-live, and troubleshooting. The consultant collaborates with scientists, business analysts, and technical teams to implement digital laboratory solutions.

Provides first-line IT and equipment support for laboratory systems at a customer site in Cork. Responsibilities include troubleshooting lab instruments, managing system access, reviewing audit trails, supporting equipment commissioning and qualification, coordinating lab system deployments, maintaining regulated documentation, and collaborating with IT, Quality, and Validation teams to ensure GMP compliance. The role also assists with onboarding and training resources joining a qualification group.

Leads the design, development, installation, commissioning, qualification, and support of automation solutions. Acts as a subject matter expert, resolves complex technical issues, approves engineering documentation, assigns tasks, mentors engineers, manages technical risks, supports proposals, and collaborates with project management to deliver customer projects successfully.

Designs, develops, tests, and deploys custom machine vision systems for industrial automation projects. Responsibilities include optical configuration, proof-of-concept testing, component selection, technical documentation, system verification, installation support, troubleshooting, vendor coordination, and customer collaboration. The engineer also supports procurement, training, risk evaluation, technical sales meetings, and continuous improvement while ensuring solutions meet customer, production, and industry requirements.

Design, develop, test, and deploy custom machine vision systems for industrial automation projects. Define optical configurations, conduct proof-of-concept testing, specify hardware and software, oversee installation and validation, and provide technical escalation support. Collaborate with customers, vendors, sales, and engineering teams while improving procedures and documentation. Participate in rotating SLA support and provide technical guidance on computer vision, AI, 3D imaging, and metrology solutions.

Plans and controls materials and finished goods to meet OTIF and distribution demand targets. Analyzes supply chain data, manages inventory tactics, production and purchasing schedules, and generates supply chain execution documents. Coordinates with supervisors, global planning teams, suppliers, and cross-functional partners to adjust schedules, resolve issues, and implement continuous improvements. Uses ERP systems, SAP, DRP, databases, and Excel in a regulated cGMP environment.

Leads the design, development, installation, commissioning, and validation of machine vision, electrical, software, and automation solutions for regulated manufacturing customers. Supports pre-sales surveys and quotations, coordinates suppliers and multidisciplinary teams, manages scope changes, creates regulatory documentation, troubleshoots deployments, and drives continuous improvement. Requires travel throughout Ireland with rare international travel.

Lead planning, coordination, and delivery of custom machine vision systems for industrial automation. Manage timelines, budgets, stakeholder communications, project documentation, billing, and cross-team collaboration. Liaise with engineering, vendors, sales, and customers across Europe to ensure solutions meet technical specifications and industry standards. Analyze procedures and support creation of design and technical documentation. Occasional travel (~10%).