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Provide tailored insurance advice to consumers and small businesses, build relationships, identify client needs, propose solutions, sell appropriate policies, and complete industry-recognised qualifications while receiving on-the-job training and coaching.

Leads process excellence and continuous improvement for US Retail operations. Designs and governs end-to-end processes, SOPs, process maps, RACI models, controls, and handoffs. Partners with business, operations, technology, and learning teams to standardize workflows, define KPIs, support audit readiness, enable adoption, and identify efficiency improvements. Requires extensive insurance brokerage or related financial services experience and familiarity with brokerage systems and workflows.

Lead complex, cross-functional business initiatives from planning through benefit realization. Responsibilities include managing workstreams, dependencies, risks, budgets, resources, governance, reporting, stakeholder communications, and formal change management. The role partners with business leaders, process owners, technology teams, and operational groups to deliver process improvements, systems implementations, and organizational change aligned with business priorities.

Supports PMO program and project delivery across the US Retail business by tracking workstreams, risks, dependencies, and milestones; coordinating stakeholders; maintaining governance documentation; supporting change management and UAT; preparing portfolio reporting; and conducting business analysis. Develops business cases, requirements, functional specifications, user stories, and acceptance criteria for technology and transformation initiatives.

Join Howden’s Surety team in a permanent graduate role supporting the placement of surety bonds for major commercial projects. Responsibilities include reviewing contracts and financial records, assessing risk, preparing client materials, supporting meetings, and building relationships with clients, underwriters, and internal stakeholders. The 18-month programme develops technical, commercial, negotiation, and relationship-management skills. No insurance experience is required, but applicants must be recent or final-year Law or Finance students with unrestricted UK work rights.

Supports the implementation and improvement of DUAL ANZ’s compliance framework, including monitoring, control testing, governance reporting, incident and breach management, financial crime compliance, regulatory change, third-party risk, and audit assurance. The role translates regulatory obligations into practical processes and controls, advises stakeholders, tracks remediation, and strengthens compliance maturity across the business.

Manage a commercial insurance client portfolio, oversee policy renewals, assess risks, advise on coverage, negotiate terms, resolve client issues, achieve retention and new-business targets, and develop strong client relationships. The role also requires compliance with company procedures, market knowledge, collaboration with internal teams, occasional client visits, and maintaining current commercial insurance qualifications and CPD.

Supports UK&I Retail and central functions in embedding the Enterprise Risk Management Framework. Provides risk advice, monitors risk appetite and metrics, leads assessments, strengthens controls, manages reporting, conducts stress and scenario testing, identifies emerging risks, delivers training, and supports projects and change initiatives.

Handle inbound rural insurance enquiries, triage and onboard clients, provide telephone/web broking, maintain records, create broking documents, plan insurance programmes, and ensure compliant, client-focused transactions.

Join Howden's Consumer & Local Commercial team to sell tailored insurance solutions. Build client relationships through consultative conversations, solve unique client needs, complete industry qualifications with provided training, and pursue career progression within the business. On-site training, coaching, and support provided.