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Leads the Corporate Applications PMO and project management team, overseeing enterprise application initiatives across ERP, HCM, EPM, finance, procurement, and related platforms. Establishes governance, prioritizes roadmaps, manages budgets, risks, dependencies, vendors, and systems integrators, and provides executive reporting. Coaches teams across waterfall, Agile, and hybrid methodologies while driving continuous delivery improvement and alignment with broader technology portfolio objectives.

Drives business growth across travel partners in Northern UK and Ireland through account management, sales development, strategic partnerships, training, industry events, and stakeholder engagement. The role manages existing accounts, identifies new opportunities, supports sales campaigns, maximizes marketing return on investment, and delivers regional sales, revenue, and guest acquisition targets. It is field-based and requires travel of up to 50%.

Sells Norwegian Cruise Line group and individual reservations directly to consumers. Responsibilities include prospecting, qualifying leads, recommending travel products, closing sales, resolving reservation inquiries, booking group space, maintaining customer relationships, tracking prospect information, and promoting upgrades and onboard amenities. The role requires strong communication, customer service, negotiation, research, multitasking, and quota-driven sales skills.

Develop and manage strategic luxury brand partnerships for Oceania Cruises, including partner identification, relationship management, negotiations, co-branded campaign execution, proposals, forecasting, reporting, and performance optimization. Collaborate with global Brand, PR, Digital, Creative, Sales, Legal, and Analytics teams to increase brand awareness, lead generation, database growth, customer engagement, and commercial performance.

Lead and execute strategic sourcing projects for assigned categories: define specs, perform market/spend analysis, obtain/compare quotes, support supplier selection and negotiation, track savings, monitor supplier performance, place contracts and purchase orders, and support cross-divisional supplier relationships.

Sell Norwegian Cruise Line products to consumers via phone and leads; build and maintain customer relationships; meet sales and retention goals; maintain prospect database; participate in team meetings and mass-email campaigns; learn product features, pricing, promotions and ancillary offerings; perform other assigned duties.

Promote and sell Norwegian Cruise Line products by calling leads and prospects, building customer relationships, maintaining prospect/contact databases, recommending itineraries and promotions, meeting sales quotas, and participating in team training and email campaigns.

Respond to inbound website chats to deliver exceptional guest service, resolve issues, and drive direct sales by recommending promotions, itineraries, upgrades, and onboard amenities while building long-term customer relationships.

Manage and support newbuild ship structure, marine systems, and onboard safety activities. Oversee plan approval, review technical specifications and drawings, track open items, coordinate with shipyards, vendors and vessel operations, attend tests and sea trials, and support successful vessel delivery.

Lead the Newbuild PMO operations, maintain governance, drive process improvements, manage knowledge systems, develop BI dashboards and KPIs, support risk reporting, and enable data-driven decision-making across vessel design, construction, and related capital projects.