Manages the organization’s server, network, cloud, and systems infrastructure. Responsibilities include infrastructure architecture, implementation, maintenance, monitoring, troubleshooting, disaster recovery, security remediation, capacity planning, vendor management, budgeting, and Tier 3 technical support. The role leads infrastructure personnel, recommends hardware and software upgrades, manages ITIL processes and SLAs, supports Windows, Linux, virtualization, Cisco networking, and cloud environments, and ensures HIPAA-compliant handling of protected health information.